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Terms of service

Sure, here is the version of the Terms of Service with the insurance section updated exactly as it appears in the document and with links so customers can consult the information in detail.

Caranvasports.com Terms of Service

Last updated: 09/15/2025

Welcome to Caranvasports.com. By accessing and using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing Caranvasports.com, whether as a registered user or visitor, you agree to comply with these Terms of Service and any applicable law. If you do not agree with these terms, you must leave the website and cease its use.

2. Service Description

Caranvasports.com is a platform operated by CaranvaSports S.L. with CIF: B75520114, connecting users with sports equipment rental stores worldwide. Through our platform, users can search, compare, and book sports equipment such as bicycles, surfing, kayaking, skiing, among others.

Caranvasports.com acts solely as an intermediary between users and rental stores, managing bookings and facilitating payments.

3. Registration and User Account

To access certain site features, you must create an account. By registering, you guarantee that:

  • All the information provided is truthful and accurate.
  • You will keep the information updated.
  • You are over 18 years old or have the authorization of a legal guardian if you are a minor.

You are responsible for maintaining the confidentiality of your account and password, as well as all activities conducted under your account.

4. Acceptable Use

By using the platform, you agree not to:

  • Use the platform for any illegal or fraudulent purpose.
  • Interfere with the site's security or attempt to access restricted areas.
  • Use bots, spiders, or other automated means to access the platform.
  • Reproduce, duplicate, copy, or sell any part of the site without express authorization.

5. Reservations and Rentals

Caranvasports.com allows users to make reservations for sports equipment with third-party providers (the rental stores). By making a reservation, you agree to:

  • Comply with the terms and conditions of the rental store with which you make the reservation.
  • That Caranvasports.com acts solely as an intermediary and is not responsible for the quality of the equipment or the service offered by the rental store.
  • That any issue related to the Equipment (such as theft, damage, or loss) must be handled directly with the rental store.

6. Payments and Fees

  • Payments will be made through the methods provided by the platform.
  • Caranvasports.com retains a service commission, which will be specified before completing the reservation.
  • The remaining amount is transferred to the rental store according to the deadlines established in the collaboration agreements with Caranvasports.com.

7. Cancellations and Refunds

Cancellation and refund policies vary depending on each rental store and the type of Equipment reserved. Caranvasports.com is not responsible for processing returns or refunds, which must be handled directly with the corresponding rental store.

8. Insurance and Responsibilities

The responsibility for the rented Equipment, including its condition, insurance, and use, lies entirely with the customer and the rental store. Caranvasports.com, in collaboration with Reale Seguros Generales, S.A.U., offers the following insurance options to protect your reservation and the rented equipment:

8.1. No-Show Insurance

  • Included Model:
    "!Cancellation insurance included with your reservation!
    This purchase includes no-show refund insurance, which protects the amount of your reservation against unforeseen events.
    Check the product information document and its general conditions for all details.
    By purchasing with insurance included, you authorize the transfer of your data to Reale Seguros Generales, S.A.U. for policy management. More details at privacy policy."
  • Voluntary Model:
    "!Don’t forget to insure your reservation against unforeseen events!
    Remember to protect your reservation against unforeseen events with our no-show refund insurance.
    Check the product information document and its general conditions for all details.
    By purchasing the insurance, you authorize the transfer of your data to Reale Seguros Generales, S.A.U. for policy management. More details at privacy policy.

8.2. Temporary Bike Insurance (Rental)

  • Included Model:
    "!Damage and theft insurance included with your bike reservation!
    This purchase includes damage and theft insurance, which protects your rental against unforeseen events.
    Check the product information document and its general conditions for all details.
    By making the reservation with insurance included, you authorize the transfer of your data to Reale Seguros Generales, S.A.U. for policy management. More details at privacy policy.
  • Voluntary Model:
    "!Don’t forget to insure your bike against unforeseen events!
    Remember to protect your bike against unforeseen events with our damage and theft insurance.
    Check the product information document and its general conditions for all details.
    By purchasing the insurance, you authorize the transfer of your data to Reale Seguros Generales, S.A.U. for policy management. More details at privacy policy."

8.3. Temporary Ski Insurance (Rental)

  • Included Model:
    "!Damage and theft insurance included with your ski equipment reservation!
    This purchase includes damage and theft insurance, which protects your rental against unforeseen events.
    Check the product information document and its general conditions for all details.
    By making the reservation with insurance included, you authorize the transfer of your data to Reale Seguros Generales, S.A.U. for policy management. More details at privacy policy.
  • Voluntary Model:
    Don't forget to insure your ski equipment against unforeseen events!
    Remember to protect your equipment against unforeseen events with our damage and theft insurance.
    Check the product information document and its general conditions for all details.
    By purchasing the insurance, you authorize the transfer of your data to Reale Seguros Generales, S.A.U. for policy management. More details at privacy policy.

Caranvasports.com assumes no responsibility for personal injuries, economic losses, or accidents resulting from the use of rented Material.

9. Intellectual Property

All content available on Caranvasports.com, including texts, graphics, logos, images, and software, is the property of CaranvaSports S.L. or its licensors, and is protected by intellectual property laws. You may not use, reproduce, or distribute such content without our express consent.

10. Limitation of Liability

Caranvasports.com acts solely as an intermediary and does not guarantee:

  • The quality, safety, suitability, or availability of the Material provided by rental stores.
  • That the services offered by the stores meet the customer's expectations.
  • Caranvasports.com shall not be liable for indirect, incidental, punitive, or consequential damages arising from the use of the Material or our platform.

11. Changes to the Terms

CaranvaSports S.L. reserves the right to modify these Terms of Service at any time. Any changes will be published on this page and will take effect immediately. It is the user's responsibility to periodically review these terms.

12. Contact

For any inquiries related to these Terms of Service, you can contact us through:

Caranvasports.com thanks you for your trust. Enjoy the sport with us!

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